For exhibitors and buyers · ready-to-edit templates in English and Arabic
Big 5 Global 2026 follow-up playbook: 24 hours, 72 hours, 7 days
The show closes at 17:00 on Thursday 26 November. Many visitors meet dozens of suppliers that week, and the companies that follow up quickly and specifically are the ones they remember.
Use this three-step sequence, adapt the templates to your products, and keep a clean record of every lead.
اقرأ بالعربيةThe sequence at a glance
| When | Channel | Goal | Include |
|---|---|---|---|
| Within 24 hours | WhatsApp (if they shared a number) or email | Thank them and confirm the next step | Meeting reminder, catalogue or product link |
| Within 72 hours | Deliver what you promised | Quotation, specifications, samples, lead time | |
| Day 7 | WhatsApp or email | Check in and propose a call | One question and two time options |
If there is no reply after day 7, stop. Contact them again only if they asked you to, or when you have something genuinely new and relevant.
First, sort your leads
- Hot: asked for a quotation, a sample or a meeting, with a clear project or quantity.
- Warm: interested in a product line but no specific requirement yet.
- Cold or not a fit: students, competitors, or requests you cannot serve. Thank them once and close the lead.
Within 24 hours: thank you on WhatsApp
Hi {name}, this is {your name} from {company}. Thank you for visiting our stand {stand} at Big 5 Global.
Here is the {product} information we discussed: {link}
I will send the quotation for {quantity} by {day}. Is this the best number to reach you?مرحبًا {الاسم}، معك {اسمك} من {الشركة}. شكرًا لزيارتكم جناحنا {رقم الجناح} في معرض Big 5 Global.
هذه معلومات {المنتج} التي تحدثنا عنها: {الرابط}
سأرسل لكم عرض السعر لكمية {الكمية} بحلول {اليوم}. هل هذا أنسب رقم للتواصل معكم؟Hello {name}, we met at your stand at Big 5 Global about {product}. Could you send your price list and lead time for {quantity}, delivered to {city/country}? Thank you, {your name}, {company}مرحبًا {الاسم}، التقينا في جناحكم بمعرض Big 5 Global بخصوص {المنتج}. هل يمكنكم إرسال قائمة الأسعار ومدة التوريد لكمية {الكمية} مع التوصيل إلى {المدينة/الدولة}؟ شكرًا لكم، {اسمك}، {الشركة}Keep the first message short and personal. In CardFlow, the follow-up queue prepares the message and opens WhatsApp; you review it and tap Send.
Within 72 hours: send what you promised by email
Subject: {company} quotation for {product} — Big 5 Global follow-up
Dear {name},
Thank you again for meeting us at Big 5 Global in Dubai. As discussed, please find attached our quotation for {quantity} {product}, including specifications and estimated lead time to {destination}.
Key points:
- Price validity: {date}
- Samples: {sample terms}
- Next step: {proposed next step}
I am happy to arrange a short call this week. Would {option 1} or {option 2} suit you?
Best regards,
{your name}
{title}, {company}
{phone / WhatsApp}الموضوع: عرض سعر {المنتج} من {الشركة} — متابعة معرض Big 5 Global
السيد/السيدة {الاسم} المحترم/المحترمة،
نشكركم مجددًا على لقائنا في معرض Big 5 Global بدبي. كما اتفقنا، تجدون مرفقًا عرض السعر لكمية {الكمية} من {المنتج}، مع المواصفات ومدة التوريد التقديرية إلى {الوجهة}.
أبرز النقاط:
- صلاحية السعر: {التاريخ}
- العينات: {شروط العينات}
- الخطوة التالية: {الخطوة المقترحة}
يسعدنا ترتيب مكالمة قصيرة هذا الأسبوع، فهل يناسبكم {الموعد الأول} أو {الموعد الثاني}؟
مع خالص التحية،
{اسمك}
{المسمى الوظيفي}، {الشركة}
{الهاتف / واتساب}Day 7: a short check-in
Hi {name}, just checking you received our quotation for {product}. Do you have any questions about the specifications or delivery? I can call on {option 1} or {option 2} if helpful.مرحبًا {الاسم}، أردت التأكد من وصول عرض السعر الخاص بـ {المنتج}. هل لديكم أي استفسار عن المواصفات أو التوريد؟ يسعدني الاتصال بكم يوم {الموعد الأول} أو {الموعد الثاني} إذا كان ذلك مناسبًا.Working weeks differ across the region and among your international contacts, so check when your contact is in the office and avoid sending late at night their time.
CRM hygiene: keep the data usable
- Merge duplicates and use one spelling for each company name.
- Store phone numbers with the country code so WhatsApp links work.
- Tag every lead with the exhibition, hall, sector and status (hot / warm / closed).
- Give every open lead one owner and a next-action date.
- Record opt-outs immediately and never contact those people again.
- Export a CSV backup after the show if your plan includes export (Pro and above), and delete data you no longer need.
Frequently asked questions
How soon should I follow up after Big 5?
Send a short thank-you within 24 hours, deliver quotations or information within 72 hours, and check in once around day 7.
Should I use WhatsApp or email?
Use WhatsApp for a quick, personal first touch with people who shared their number and expect contact; use email for quotations and documents.
Run this playbook in CardFlow
Capture leads with notes at the stand, then work through the follow-up queue each evening. Pro adds CSV export and higher limits.
Sources
- Big 5 Global — official website
- Big 5 Global — plan your visit and travel
- Dubai World Trade Centre — The Big 5 2026 event listing
- Big 5 Global 2026 — official exhibitor directory
- CardFlow — WhatsApp follow-up for exhibition leads
Source links checked on 18 October 2026 (2026-10-18). Dates, daily opening hours, venue and the exhibitor-directory snapshot were verified on the official Big 5 Global pages on 16 October 2026 (2026-10-16). Arrangements can change; confirm with the organizer before travelling.